Jennings, O. B., A. Mandelbaum, W. A. Massey and W. Whitt, "Server Staffing to Meet Time-Varying Demand," Management Science, 42, 1381—1394, 1996.
Jennings, O. B. and W. A. Massey, "A Modified Offered Load Approximation for Nonstationary Circuit Switched Networks, " Select Proceedings of the Third INFORMS Telecommunications Conference (Telecommunication Systems, editors R.B. Cooper and R. Doverspike), 7, pp. 253-265, 1997.
Jennings, O. B., W. A. Massey and C. McCalla, "Optimal Profit for Leased Lines Services, " with Proceedings of the 15th International Teletraffic Congress - ITC 15 (editors V. Ramaswami and P. E. Wirth), pp. 803-814, June 1997.
Dai, J. G. and O. B. Jennings, "Stability of General Processing Networks," In Stochastic Models and Optimization, D. D. Yao, H. Zhang and X. Y. Zhou, editors, pp. 193--243, Springer, New York, 2003.
Dai, J. G. and O. B. Jennings, "Stabilizing Queueing Networks with Setups," Mathematics of Operations Research, Vol. 29, pp. 891-922, November 2004.
de Véricourt, F. and O. B. Jennings, "Dimensioning Large-Scale Membership Services," Operations Research, Vol. 56, pp. 173-187, Jan 2008.
Jennings, O. B., "Heavy-Traffic Limit Theorems for Queueing Networks with Polling Stations: Brownian Motion in a Wedge," Mathematics of Operations Research, Vol. 33, pp. 12-35, Feb 2008.
Hampshire, R. C., O. B. Jennings and W. A. Massey, "A Modified Fluid Delay Model for the Optimal Design of a Dynamic Call Center,” Probability in the Engineering and Informational Science, Vol. 23, pp. 231-259, Apr 2009.
Jennings, O. B., “Averaging Principles for a Diffusion Scaled Heavy Traffic Polling Station with K Job Classes,” Mathematics of Operations Research, Vol. 35, pp. 669- 702, Aug 2010.
Jennings, O. B. and J. E. Reed, "An Overloaded Multiclass FIFO Queue with Abandonments," Operations Research, v60 n5 (201210): 1282-1295.